Do You Always Make Your Client Feel Important?

Do You Always Make Your Client Feel Important?

Hi Business Owner,

My name is Bob Britton, a fellow small business owner and President of Marketing Automation Group.

This is very, very important. You should always, always make all your clients feel like they are your most important client. It doesn’t matter how much money they have or their social status, make every client feel like they are number 1.

A client who feels important will be a super, great client.

He/she will:

Keep using you over and over again.
He/she never look for a different computer problem solver.
He/she refer lots of new clients to you.
He/she rarely complain about anything. If clients are thrilled with you, they’ll let the little mistakes pass. They realize that no matter how good you are there are always some mess-ups. Clients who feel important are much less likely to hold anything against you.

How do you make a client feel important?

Respond to their calls, questions, whatever immediately. Don’t make people wait, answer their questions that day, or at the latest the next day.

Always treat your clients with respect.
Always help them with their problem, even if it’s something they should do themselves. They’ll appreciate it very much and pay you back ten fold.

Never underestimate your client. If you treat every client like your most important client, you’ll have more business than you can handle.

If you have any questions, need some immediate advice, or would like to get involved with my program please give me a call at 585-633-7563.

To your success,

Bob Britton