Do You Always Make Your Client Feel Important?
Hi Business Owner,
My name is Bob Britton, a fellow small business owner and President of Marketing Automation Group.
This is very, very important. You should always, always make all your clients feel like they are your most important client. It doesn’t matter how much money they have or their social status, make every client feel like they are number 1.
A client who feels important will be a super, great client.
Keep using you over and over again.
He/she never look for a different computer problem solver.
He/she refer lots of new clients to you.
He/she rarely complain about anything. If clients are thrilled with you, they’ll let the little mistakes pass. They realize that no matter how good you are there are always some mess-ups. Clients who feel important are much less likely to hold anything against you.
How do you make a client feel important?
Respond to their calls, questions, whatever immediately. Don’t make people wait, answer their questions that day, or at the latest the next day.
Always treat your clients with respect.
Always help them with their problem, even if it’s something they should do themselves. They’ll appreciate it very much and pay you back ten fold.
Never underestimate your client. If you treat every client like your most important client, you’ll have more business than you can handle.
If you have any questions, need some immediate advice, or would like to get involved with my program please give me a call at 585-633-7563.
To your success,
Bob Britton is an accomplished entrepreneur with 25 year’s experience starting, building and growing both brick-and-mortar companies as well as online businesses. He's personally built 3 companies from one man shows to the million dollar mark. Marketing Automation Group and the Automated Entrepreneur Method® are his latest brainchild. After working with hundreds of business owners in every walk of business, he realized there was a HUGE gap in the support and training that was available, and set out to fill that void with his no-nonsense, hype free approach to business growth.